I'm very pleased with the purchase. Installation is pretty straightforward. We hung it on the far wall in our bathroom and it looks great for what it is. The app works well to program to be on for certain times of day or maintain certain temperature. Our bathroom is oversized for the heater, but we just use it as a supplement to our central heating, as the master bath is relatively poorly heated compared to the rest of the house, and it works well to raise the temp 2 or 3 degrees (despite being a larger area to heat) and you can feel the heat from it on your skin even standing 10+ feet away. It's somewhat subtle but noticeable and really took the chill off our bathroom. I would purchase again for sure. Only tip is coming up with a better way to align the screws and mounting brackets when hanging it on the wall during install. It's a bit of a pain to line them up. Also, you have to do some customization to get the flush look on the wall without wires. Here's what worked really well for us: We had an electrician install a recessed outlet behind the unit (On-q In-wall TV connection Kit power and cable mgmt kit w 15 amp receptacle from Crutchfield). This worked perfect to put extra cord into the wall and plug it in where the unit can be flush to the wall. I think a regular AC wall receptacle probably won't work.

Easy to hang and connect to app.

Well, I think I understand the frustrations of others. Amazingly, I too got a smashed thermostat (right down to the crushed battery) that was non-function). I also thought it was useless as after plugging it in and seeing how it would do, it did nothing and sent them queries from which I have as yet gotten no response. That is the bad news. The good news is that even without a thermostat it works fine IF YOU TURN IT ON!!!.. That is right the reset button is an on switch and THEY NEVER TELL YOU THAT YOU NEED TO TURN IT ON (other than a cryptic comment in the manual saying not to activate it until it in place BUT NOT MENTIONING IT HAS A MECHANICAL ON BUTTOM). When the heater is turned on, it works nicely without a thermostat (and giving in to them, I am paying 100 bucks for the smart thermostat and holder...Hmmmm). So my final evaluation is that it is a great product with perhaps the worst product support I have seen in a long time.

Our bedroom is really cold despite the radiator we have in there. This was a perfect addition. It’s now always warm with no air blowing, no sound, and it looks beautiful.

After installing on the wall, the sensor is nonfunctional (the included battery is dented and the cover is cracked). Tried all the troubleshooting tips to no avail and put in a support ticket. Reply was all the same troubleshooting I already tried. After I responded to that, radio silence. I now have an expensive piece of wall art and no customer support to help resolve.